Emotional intelligence – Arnaud Balme

Understand and integrate key leadership factors and your own leadership style, communication profile, and guiding principles for managing difficult communication situations as well as the psychology of stress and demonstrating emotional intelligence.

Introduction to Emotional Intelligence and Relational Growth

Understand the underlying issues of communication and the impact of stress on flexibility, resources and talent
Identify and understand other people’s emotions as well as your own
Detect minor or major difficulties in oneself or others and their impact on performance
Understand your own ComProfiles® Communication Profile (provided individually following completion of a questionnaire) and formulate your leadership development project.
Distinguish between each communication register, its own dynamics, and its associated qualities and vulnerabilities

Behavioral agility and demonstrating leadership in practice

Take charge of people under stress and help them regain their coping skills
Successfully deal with deteriorating or conflictual relationships and restore the quality of exchanges
Adapt to specific reactions, situations and communication styles
Apply Relational Growth in the workplace, as a manager, as a peer
Take ownership of your own ComProfiles® communication profile and use it for personal development as part of your skills